Safety & service

Driver Responsibilities for Loading a Delivery Truck

A delivery truck may be loaded by several people, but the person driving it still needs to understand whether the arrangement is safe. A neat sequence of stops does not prove that packages are properly distributed or restrained. For a FedEx contractor and its delivery team, loading knowledge is a practical driving skill: it affects visibility, vehicle control, and the driver’s ability to work safely at every address.

Illustrative scene of final-mile delivery work

Know the responsibility that applies

For operations subject to the federal driver qualification rules, 49 CFR 391.13 requires the driver to be capable, through experience or training, of determining whether cargo is properly located, distributed, and secured, and to know the relevant securement methods. It also places responsibility on the motor carrier not to permit an unqualified person to drive. 1

For covered commercial motor vehicle operations, 49 CFR 392.9 requires proper cargo distribution and adequate securement before operation. 2 Applicability depends on the vehicle and operation; a non-CDL license does not by itself settle the question. Ask the carrier’s safety team which requirements govern the assigned truck and route.

Keep driving and cargo spaces separate

Keep all delivery packages out of the cab. Use the designated cargo area and the vehicle’s approved storage and restraint arrangement. Packages in the cab can interfere with pedals, steering, visibility, controls, or the driver’s exit. Even a small carton can become a significant problem if it slides beneath a pedal.

The federal cargo rule addresses obstruction of the driver’s view and movement, access to emergency equipment, and the ability to exit the vehicle. 2 For day-to-day work, a consistently clear cab is easier to inspect and maintain than a collection of exceptions. Secure authorized personal and work items in appropriate holders too.

Place heavy packages using the vehicle plan

Use low, stable positions for suitable heavy packages and balance the load side to side. Follow the manufacturer’s load distribution guidance and respect gross vehicle, axle, shelf, and restraint ratings. There is no universal rule that every heavy package belongs directly over the rear wheels. Concentrating weight there can overload an axle or leave the rest of the vehicle poorly balanced.

Check that each package fits the equipment supporting it. A shelf designed for ordinary cartons may not be suitable for a dense machine part. Confirm special handling instructions and obtain help with items that cannot be positioned safely using the available equipment. The delivery sequence must work within the safe loading plan.

Own the changes made along the route

After removing a package or accepting a pickup, consider what changed around it. A former support may now be missing, a restraint may need repositioning, or a new item may block an aisle. Make adjustments while the vehicle is secured and parked in a suitable location. Do not allow convenience at one stop to create a movement hazard at the next.

If you cannot assess or correct the arrangement, stop and ask for assistance. Describe the package, location, suspected weight issue, and available restraints rather than simply saying the truck looks full.

Sigma Continental’s loading guidance puts understanding before departure. A driver should be able to explain why the load is positioned as it is, what keeps it in place, and what will need rechecking as the route progresses. That knowledge supports safer work for everyone sharing the road.

Sources and further reading

Review current guidance and follow the training and procedures provided for your role.